About TechLearning
Independent Moodle specialists in Melbourne. Moodle is the whole business - not one service line among ten.
TechLearning hosts, builds and maintains Moodle for Australian training providers, schools and enterprise learning teams. That is the entire business. We do not also build marketing websites, run ad campaigns, or resell a dozen other platforms – and that narrowness is deliberate, because it is what lets us tell you what is wrong with your Moodle in the first conversation rather than the third.
What we are
- Independent. We are not a Moodle Partner. There is no partner margin in what you pay us, and no partner badge either. Both are true; decide for yourself which matters more for your procurement.
- Melbourne-based, working nationally. We work AEST/AEDT and adjust maintenance windows for clients in other timezones rather than assuming everyone runs on eastern-state time.
- Small and technical. The person who answers your email is a person who works on Moodle. There is no account-management layer between you and the work, which is the main advantage a small team has and we would rather not waste it.
- Australian infrastructure. Client Moodle sites run on AWS in Sydney or Melbourne. You choose the region and we name it in writing.
What we are not
Most disappointment in this industry comes from a supplier agreeing to something outside their competence. So, plainly:
- We are not a student management system vendor. We do not sell one, build one, or resell one. If you run an SMS we integrate Moodle with it. If you do not have one, we will tell you honestly that Moodle is not a substitute.
- We do not do compliance reporting or regulatory submissions. That belongs with your compliance team and your SMS vendor. Our job is making sure Moodle holds clean, exportable delivery and assessment data so those people can do theirs.
- We do not run an anonymous ticket queue. Support is 24/7 for critical incidents with published response targets, answered by people who know your environment – not a first-line desk reading a script.
- We do not write course content or do instructional design. We build the platform your content runs on.
- We are not a learner help desk. Learner and trainer questions are best answered by someone inside your organisation who knows your courses.
How we work
Staging first, always. Nothing reaches production without running somewhere else first, and every change has a way back. Scopes are written down before work starts – including what is explicitly out of scope – and if something during the build changes the shape of the job, you hear about it when we find it rather than at invoicing.
Where a problem can be solved with configuration or an existing community plugin, we will say so, even though it is a smaller invoice. That judgement is most of what you are buying from a specialist.
On being independent rather than a Partner
Moodle Partners are commercial organisations licensed by Moodle Pty Ltd, and a share of what you pay them supports core development. That is a genuinely good thing and a fair reason to choose one.
What being independent gives you is a direct relationship with the people doing the work, no minimum contract size shaped by a partner network, and advice that is not steered toward a particular product tier. Neither model is universally better. We would rather set out the trade-off than either hide the answer or oversell it – and if a Partner is the better fit for your procurement rules, we will say so.
Where to go next
The two pages that tell you most about whether we are a fit: what our managed hosting actually includes, and how support works, with the response targets we commit to. Or see the full list of Moodle services.